Returns & Exchanges

At Jukebox, we want you to love your beauty routine, which is why we offer a 30-day satisfaction guarantee on all our skincare and cosmetic products. If you are not completely satisfied with your purchase, we make the return or exchange process simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

• 3.
  Pack Your Products

  Securely pack the items in their original packaging, ensuring all caps are tightened and protective seals are intact where applicable.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.